Privacy Policy

Legal & Compliance

Privacy Policy

How NTRL Uganda collects, uses, and protects your personal information when you use our website.

This Privacy Policy applies to ntrl.or.ug : the official website of the National Tuberculosis Reference Laboratory, Uganda. By using our website, you agree to the collection and use of information in accordance with this policy. We are committed to protecting your privacy and handling your data responsibly.
01

Who We Are

Our website address is: https://www.ntrl.or.ug

NTRL (National Tuberculosis Reference Laboratory) is Uganda's apex laboratory for tuberculosis diagnostics, training, and research. We are a government institution operating under the Uganda National Health Laboratory Services (UNHLS), Ministry of Health.

Data Controller: National Tuberculosis Reference Laboratory, Plot 1061-1062 Butabika Road, Luzira, Kampala, Uganda. Contact: info@ntrl.or.ug
02

Comments

When visitors leave comments on the site, we collect the data shown in the comments form, along with the visitor's IP address and browser user agent string to help with spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to check whether you are using it. The Gravatar service privacy policy is available at automattic.com/privacy.

After approval of your comment, your profile picture is visible to the public in the context of your comment.

03

Media

If you upload images to the website, you should avoid uploading images with embedded location data (EXIF GPS) included.

Important: Visitors to the website can download and extract any location data from images on the website. Please remove GPS metadata from images before uploading to protect your privacy.
04

Cookies

If you leave a comment on our site you may opt in to saving your name, email address, and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment.

05

Embedded Content from Other Websites

Articles on this site may include embedded content such as videos, images, and articles from other websites. Embedded content from other websites behaves in the exact same way as if the visitor had visited the other website directly.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with the embedded content; including tracking your interaction if you have an account and are logged in to that website.

06

Who We Share Your Data With

We do not sell, trade, or transfer your personal information to outside parties. Your data is only accessible to authorised NTRL personnel who need it to operate the website and provide services.

Password Resets: If you request a password reset, your IP address will be included in the reset email for security verification purposes.
07

How Long We Retain Your Data

If you leave a comment, the comment and its metadata are retained indefinitely. This allows us to recognise and approve follow-up comments automatically rather than holding them in a moderation queue.

For users who register on our website, we also store the personal information provided in their user profile. All users can see, edit, or delete their personal information at any time, except that they cannot change their username. Website administrators can also see and edit that information.

08

What Rights You Have Over Your Data

If you have an account on this site or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us.

You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

To exercise your rights, contact us at Contact with your request. We will respond as soon as possible.
09

Where Your Data Is Sent

Visitor comments may be checked through an automated spam detection service to maintain the quality and security of interactions on our website.

We take all reasonable steps to ensure that your data is treated securely and in accordance with this Privacy Policy. No transfer of your personal data will take place to an organisation or country unless there are adequate controls in place including the security of your data.